About PREPA Networks
PREPA Networks provides local and international telecommunications facilities to carriers and services providers.
48 Muñoz Rivera Avenue
Comercial Build. Aqua Blue
at the Golden Mile
San Juan, PR, 00918
PO Box 195600
San Juan, PR 00919-5600
+1 (787) 705-9950
+1 (787) 705-9951
NOC Support Line
Should you need help with your service, please contact the NOC Support Line:
+1 (787) 705-9950
Privacy Information Policy
PREPA Networks, LLC (“PREPA Networks”) is respectful of your privacy and that of our customers, vendors, suppliers, among others, and is committed to safeguard all personal information provided when doing business with us. This Privacy Information Policy (“Policy”) applies to PREPA Networks only when acting as an operator of the personal information shared, by you, our customers, vendors, suppliers and others. Throughout this Policy, PREPA Networks may be referred to as “we”, “us” or “our” for purposes of explaining how we collect personal information, how we process it, the measures we take to safeguard the same and your rights with respect to it.
How We Collect And Process Personal Information
Personal information is any information utilized to identify you, such as: name, address, telephone, zip code, financial banking information and email address.
PREPA Networks collects personal information using inquiries, registration forms, emails and personal contacts to make business and/or provide services. The personal information will be use only when is relevant and necessary to PREPA Networks to complete a transaction with you or when it has your express consent. Vendors and supplier’s personal information will be considered only when an application is filed to become a vendor or a supplier for us. We may also use personal information to bill our customers, comply with governmental requirements or for other internal business purposes.
We do not collect personal information about you or any of our customers, vendors, suppliers and others unless is voluntarily provided. Our websites do not respond to “Do Not Track” signals or other similar mechanics use by some web browsers to attempt to track your visits to a website.
How We Secure Personal Information
PREPA Networks utilizes industry technical and physical safeguards as well as standard administrative protection and control practices to ensure the privacy of the information from unlawful disclosure, accidental or unlawful loss, destruction or alteration. Personal information will only be accessible to authorized personnel within PREPA Networks, which are bound by our rules and regulations including this Policy.
The personal information stored is not shared with third parties, unless shared with one of our affiliates or third-party suppliers when is relevant and necessary to complete a transaction for you or provide you a service, as our customer, vendor, supplier or other.
Your Rights With Respect To Your Personal Information
We will maintain your personal information for as long as we are in business with you and/or is required by law. If your personal information changes during this period or if you wish to file a complaint with respect to our use of your personal information, you may contact us at : PREPA Networks, LLC -Legal Department, Cond. Aquablue at the Golden Mile, Commercial Building, 4th Floor, 48 Muñoz Rivera Avenue, San Juan, PR 00918, Tel. 787-705-9950 x. 6124.
If you make a complaint and the same is not resolved at your complete satisfaction it will be escalated. Any finding of misuse of personal information by us shall be remedied as soon as reasonably possible.
We may change or update this Policy at any time. If so, we will change the effective date found at the bottom of this Policy, please visit this web page periodically to be informed regarding any changes made. If you have any questions, please contact PREPA Networks Law Department at at PO Box 195600, San Juan PR 00919.